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Services


Paintless Dent Repair and Other Services


The following services are offered through our Rockville body shop:

On-line Estimating
Guaranteeing a quality repair done Right The First Time and minimizing our customers inconvenience and out of pocket expenses is paramount. By offering on-line estimating we eliminate the need to take countless hours in your day to obtain an estimate. Simply click here, fill out the questionnaire and upload photos of the damaged area and we'll send you an estimate via e-mail within twenty four hours. That's Hassle Free.

Free Loaner Cars for Qualifying Repairs
Many people don't have rental car coverage on their policy and rarely do people have an extra vehicle to use while your car is in the shop for several days. This equates to major inconvenience and more money out of your pocket. CARCLINIX has a special arrangement with local rental car companies to provide a loaner car to you for no additional cost for qualifying repairs. Inquire at the store for more details.

Same Day Repairs
Have you ever wondered why a shop needs to have your car for multiple days to perform minor repairs such as dent repair. The answer in a word: INEFFICIENCY. Most often a shop is so anxious to get the job that they forget or ignore the inconvenience to you, the customer. CARCLINIX has designed a scheduling, production and quality inspection process focused on eliminating dead time while your car is in the shop and making sure the repair is being performed within specifications. Our goal is to ensure that your vehicle is being worked on 100% of the time while at the shop. Many times we can complete the repair to your car and deliver it to you the same day. That's Right The First Time, On Time, Hassle Free.

Work With All Insurance Companies
CARCLINIX works with ALL of the insurance companies. That doesn't mean we work FOR the insurance company. CARCLINIX will work with the insurer as your advocate to ensure that your interest is being represented and repairs to your vehicle are done properly. If you have been in an accident and have already filed a claim, CARCLINIX will help you through the entire process. From communicating directly with the insurer to obtaining the estimate, arranging a rental car to completing the repair. Relax, we'll do all of the leg work. If you have been directed to a specific shop to obtain an estimate or already have an estimate, simply bring it to us and we'll take it from there. That's Hassle Free.

Paintless Dent Repair
At CARCLINIX we utilize paintless dent repair (PDR) for qualifying damage. PDR is fast, efficient and cost effective way of removing dents and dings and/or preparing your car for paint if necessary. See the definition from Wikipedia below to help you determine if PDR is right for you car;

Paintless dent repair (PDR), also known as "paintless dent removal", is a collection of techniques for removing minor dents and dings from the body of a motor vehicle. A wide range of damage can be repaired using PDR; however, usually if there is paint damage, paintless dent repair may be unsuitable.

The most common practical used for PDR is the repair of hail damage, door dings, minor body creases, and minor bumper indentations. The techniques can also be applied to help prepare the damaged panel for paint. Such applications are referred to as "push to paint", or "push for paint".

Limiting factors for a successful repair using paintless dent repair include the flexibility of the paint, and the amount the metal has been stretched by the damage incurred. Hence, often extremely sharp dents and creases may not be repairable - at least not without painting afterward.

Lease Car Turn-In Inspection
Vehicle leasing has become a popular alternative to purchasing. But what happens if you have minor damage when you're due to turn the car back in to the dealer? Unfortunately, most people take no action and will eventually receive a bill for the repairs from the leasing company. The worst part is you have no ability to dispute the charges, shop for repair alternatives and no recourse, until now. CARCLINIX will perform a complete lease end inspection of your car prior to turn-in. As part of the inspection CARCLINIX will inspect the car for any exterior damage, take digital photos and provide you with a comprehensive report. If repairs are needed we will work with you to minimize the cost.

Lifetime Warranty
CARCLINIX repairs are backed by a written national Limited Lifetime Guaranty backed by Sherwin Williams that proves we believe in our product and take the customer's satisfaction seriously. Details are available at the shop.

Top Quality Products by Sherwin Williams
CARCLINIX uses only the finest products in the repair of your car. We have chosen to use exclusively Sherwin Williams products. The Sherwin Williams Company, founded in 1866, is one of the world's leading companies in the manufacture, distribution and sale of coatings and related products to professional, industrial, commercial and retail customers. Sherwin Williams Automotive Finishes Corporation, a wholly-owned subsidiary of The Sherwin Williams Company, manufactures and distributes a complete line of technology paint and coating systems for automotive and fleet refinishing industries.


 FAQ/CLAIMS & INSURANCE FAQ

Readers are cautioned that this information is provided only as a guide to the general principles involved in lien laws. You should consult your own attorney for specific legal advise or opinions.

  • My insurance company has directed me to one of their preferred shops. Am I required to have my car repaired there?
  • No! By law the insurance company cannot tell you where to have you car repaired. Many of these "preferred shops" offer the insurance company concessions in exchange for the insurance company's referral of that shop. These concessions are NOT passed on tot he customer. Furthermore, these "preferred shops" often view the insurance company as the customer not the vehicle owner. Your best interest is not always in mind.
  • Will my rates go up if I turn in a claim?
  • Not always. There are many factors that go into that decision like whether you were at fault in the accident, the cost of the repairs for not only you, but also the claimant, how many years you've been a customer and in that time how many claims you've submitted. The best thing to do is to contact your insurance agent or insurance company.
  • There are shops that offer to cover my deductible if I have my car repaired there. Is this legal and how are they able to do it and still make a profit?
  • It depends. Assuming you take your car to a shop and the insurance company comes to the shop to write the estimate then issues payment to the shop or to you and the shop. The shop then deviates from the estimate as a way to reduce your out of pocket cost, then this would be considered fraud and is illegal. Shops are able to offset your deductible cost by utilizing aftermarket or generic parts, repair parts that were written to replace or by not repairing damaged area that are not seen. I the long run it's not worth the potential grief.

If you have any further question regarding any of our service, including paintless dent repair, please contact our Rockville body shop and we'll gladly assist you in every way possible.



Contact Us Now
Located at:

Reed Brothers Automotive
15955 Frederick Road
Rockville, MD 20855
Phone: 301-948-0275